At the end of the course , the participants shall be able to:
1) Deal with people in pleasing and satisfying way while rendering their service
2) Communicate effectively with internal customers
3) Appreciate their role as service provider as well as member of Team Bokaro
At the end of the course the participants will be able to:
1) Understand the importance of communication skills
2) Make presentations effectively
1) Enhance their understanding of the challenges ahead of SAIL and identify organizational priorities
2) Function effectively as team members
3) Communicate effectively to motivate subordinates
4) Acquire the skills of planning and problem solving
5) Enhanced skill for maintaining discipline and positive work behaviour
6) Increased orientation towards the needs of the customer (Internal as well as External)
The objective of the programme is to help the participants understand:
1) various aspect of Personnel function
2) Their role as line managers for better Personnel Management
3) Service conditions and Disciplinary Proceedings
The Objective of the programme is to help the participants understand :
1) the importance of materials functions in the changed economic scenario
2) the planning function and make correct PRs
3) the procurement cycle and stores function
4) latest development in ERP