Programme Aim
The program aims to equip our Product Executives with in-depth technical knowledge of the company’s products for improved customers engagement.
Programme Objectives
After attending the program, the participants shall be able to:
- Know about the technical specifications, physical & chemical properties of the product
- Understand the Technical Delivery Conditions (TDCs) of the product to be able to better handle customer queries.
- Appreciate the USPs of our product vis-à-vis our competitors
- Understand the rolling challenges and causes of common quality issues to be able to better address customer complaints.
- Appreciate the product developments/upgradations being planned.
This e-learning module has been developed with an aim to provide you some quick and simple, but powerful, insights on creating synergy in communication and establishing healthy relationship for a meaningful collaborative work.
- Teacher: Mohammad Yusuf Hussain
Programme Aim
The programme aims to enhance the personal effectiveness of participants to enable them to exhibit better teamworking skills, and proactively take up expanded roles for higher performance at workplace.
Programme Objectives
After attending the programme, the participants shall be able to-
§ Know the importance of personal effectiveness and its constituents.
§ Understand their personal strengths and weaknesses.
§ Make efforts to upgrade their work-related knowledge & skills.
§ Exhibit higher team spirit, positive attitude, and creativity.
§ Pro-actively take up expanded roles & responsibilities.
Programme Contents
· Personal Effectiveness Framework
· Positive Attitude
· Learning & Development
· Creativity & Innovation
· Communication & Interpersonal Skills
· Teamworking
Programme Duration
Two and a half days
Target Population
Eligibility criteria for being nominated to the programme:
i. High performing non-executive employees from SAIL Plants/Units.
ii. Received ‘A’ Grade appraisal rating consecutively in the last 3 years.
iii. Age preferably between 30 – 50 years.
Learning Journey
· Participants to enrol in e-Pathshala, if the scheme is applicable.
· Participants to register on nasscom-Future Skills Prime and start doing courses.
· Books and articles to be given to the participants.
· Feedback of learning implementation after 3 months of the programme. Participants to share their implementation of learning.
Necessary help tThe aim of this course is to enable the participants to imbibe the principles and practices of preventive vigilance in their working and develop a culture of preventive vigilance in the organization.
different aspects of preventive vigilance and ethical working shall be explored in this module
Programme on Developing Transformational Leadership
Aim :
To motivate and gain commitment of followers by sharing a vision, raising expectations and creating a feeling of trust so that followers will perform to a level exceeding their own expectations.
Objectives :
- To empower the subordinates in such a way that they achieve their full potential and grow more confidence in themselves and in their personal values.
- To impart critical competency necessary in effective leadership.
- To enhance the ability to embrace change.
- To accept the challenging situations (Adoptability)
- To improve the organizational culture.
(Trust, Attitude, Inter-personal Relations, Morale, Communication)
Duration : 2 days
Aim:
The aim of this program is to equip managers with advanced skills to navigate challenging conversations, fostering open communication and driving performance improvement.
Objectives:
After attending the programme, the participants will be able to:
- Understand the impact of difficult conversations on employee performance and engagement.
- Enhance emotional intelligence to manage personal and subordinate emotions during challenging conversations.
- Develop effective communication skills to deliver feedback in a compassionate, yet constructive manner.
- Identify common sources of conflict and resistance during performance discussions and learn strategies to address them.
- Gain techniques for de-escalating tension and resolving conflicts during performance conversations.
- Develop skills for providing clear expectations and actionable feedback to drive performance improvement.
As part of our commitment to sustainable and responsible business practices, we are excited to announce our embarkation on an Environmental, Social, and Governance (ESG) Survey initiative.
The primary goal is to assess our performance in key ESG criteria, ensuring that we meet the highest standards in sustainability, social responsibility, and governance.
Survey Structure:
The survey consists of a series of questions designed to gauge our performance across ESG criteria.
Your participation in this survey is crucial in providing valuable insights into our current practices.