This e-learning module has been developed with an aim to provide you some quick and simple, but powerful, insights on creating synergy in communication and establishing healthy relationship for a meaningful collaborative work.

•This e-course will enable the learner :
–to understand the mechanism for reinforcing fairness
–to understand the correlation between Eliminating Biases, Enhancing Fairness & Establishing Workplace Harmony
–to understand the types of biases and their safeguards
–to understand the application of tenets of Natural Justice & Procedural Fairness for administrative decisions
–to understand the application of the concept Natural Justice & Procedural Fairness in important organisational Decision Making processess such as - Performance Appraisal & Assessment, Vendor Management & Purchase Decisions etc 
The module will help the participants to interpret the various financial statements and understand their business implication

The module aims at enabling the participants to evaluate the performance of their company through financial analysis

The  module aims at enabling the participants to interpret and apply concepts of costing for effective managerial  decision making 


The aim of the module is to enable the participants in understanding the investment appraisal techniques for taking effective managerial decisions 

The Customer Orientation – I module discusses about what is Customer Orientation and why it is the Key to success for Business Organisations. This module Covers Steel Market Dynamics, Basics of Customer Value,  Elements of Benefits Customers perceive in an offering, Elements of Cost customers view in the acquisition and Importance of transforming Product Focus Approach to Customer Focus Approach

The Customer Orientation – II module discusses about Internal Customer Orientation across the value chain which in turn transform the organisation into a Customer Oriented Organisation. It Covers Value Chain Concept, Importance of Internal Customer Orientation and the ICS Model

This is the Fundamental Course on Change Management which is one of the 8 Key Managerial Competencies in the SAIL Managerial Competency Framework.